Comparison
SurveyMonkey vs Typeform
How SurveyMonkey and Typeform compare on price, pricing model, features and reviews, with every fact checked on October 24, 2026.
Quick verdict
Choose SurveyMonkey if
- Teams of 3 or more that need quick surveys with templates and AI analysis.
- Enterprises needing SSO and US/Canada/EU data centers.
Choose Typeform if
- Small teams that want conversational forms and lead capture at 100 to 10,000 responses per month.
- Marketing teams that value polish and ease of use over deep analysis.
SurveyMonkey vs Typeform side by side
| What it is | Mainstream online survey tool with a free tier and per-user team plans capped by yearly responses. | Form and survey builder with one-question-at-a-time layouts, sold in tiers capped by monthly responses and a handful of seats. |
|---|---|---|
| Status | Active | Active |
| Starting price | $30/user/month billed annually (Team Advantage, 3+ users) | $28/month billed yearly (Basic, 100 responses/mo, 1 user) |
| Pricing model | per user | per plan, with response caps and fixed seat counts |
| Free plan or trial | Free plan | Free plan |
| Per seat per month | $30 (Team Advantage, billed annually) | $18.20 (Business $91/mo yearly for 5 seats, derived) |
| Billing | Annual only. | Monthly and annual. |
| Annual discount | Not published | Toggle says 30%, FAQ says up to 16%. |
| Minimum seats | 3 users minimum on Team Advantage/Premier; 5 on Enterprise. | Not published |
| 20 users per year | 20 x $30 x 12 = $7,200/year (50,000 responses per year included) | Not published |
| G2 rating | 4.4 (23,751 reviews) | 4.5 (944 reviews) |
| Founded | 1999 | 2012 |
| Headquarters | San Mateo, California, USA | Barcelona, Spain |
| Employees | About 1,300 (Nov 2023) | Over 250 |
| Question types and branching logic | More logic on Advantage; advanced logic, block randomization and multilingual surveys on Premier. | Not verified |
| Analysis and reporting | AI and thematic analysis, multi-survey analysis, significance on Advantage; crosstabs on Premier. | Not verified |
| Response limits per plan | 50,000 per year Advantage, 100,000 Premier, custom Enterprise; EUR 0.10 per extra response. | Included monthly: Basic 100, Plus 1,000, Business 10,000, Talent 3,000, Growth Flow 10,000; with add-ons capped at 750, 2,500, 50,000, 7,500, 50,000. |
| CRM and workflow integrations | Only Zoom (Enterprise) named on pricing page. | Not verified |
| Panel and research features | Not included in any plan; SurveyMonkey Audience sold separately. | Not verified |
| Pricing model and real cost | Per user per month billed annually, 3 users minimum on team plans. | Tiered by monthly responses with fixed seat counts (1 to 5); more users means Enterprise; Contacts & Automations add-on +$25 or +$75/mo. |
| Target company size | Small teams to enterprise. | Small teams on self-serve plans; Enterprise for 6+ users. |
Differences most comparisons miss
Worth knowing about SurveyMonkey
- Team plans need at least 3 users (Enterprise 5)
- SSO only on Enterprise.
- Response caps are per year with EUR 0.10 overage.
- Audit logs are not offered to customers as a feature per the security statement.
Worth knowing about Typeform
- Seats are fixed per plan (1, 3, 3, 5, 5) so a 20 person team has no self-serve path: Enterprise is required beyond 5 users.
- SSO and the organization activity log are Enterprise only.
- Prepaid subscriptions cannot be paused; cancellation takes effect at period end and forms may close to new responses.
- Contacts & Automations add-on costs $25/mo (2,400 actions) or $75/mo (12,000), excluded on Free/Basic.
What reviewers complain about
SurveyMonkey
- Cost and limits on the free tier.
- Some survey-building and mobile issues.
Typeform
- Response allowances are shared across all forms in the account.
- Billing and cap complaints noted by one blog citing a low Trustpilot score (unverified)
Sources
Both columns use the same sources: vendor pricing and product pages, documentation, G2 and company records, checked on October 24, 2026. Full source lists are on the SurveyMonkey and Typeform reviews.