Team Chat and Messaging Software
Twist review
Async-first team messaging app from Doist where every conversation lives in a thread inside a channel.
Twist at a glance
- Category
- Team Chat and Messaging Software
- Starting price
- Free; Unlimited $6 per user/month (currency unconfirmed)
- Pricing model
- per user
- Public pricing
- Yes
- Free plan
- Yes
- Contract
- monthly or yearly billing toggle
- G2 rating
- No G2 rating found
- Integrations
- Google Drive, GitHub, Zoom, Todoist, Zapier, Asana
Who Twist is for
Choose Twist if
- Remote or multi-timezone teams that prefer async threads over real-time chat.
- Small teams wanting a free plan with free guests.
Look elsewhere if
- Teams needing built-in video calls or huddles (not mentioned on the site)
- Regulated buyers needing SSO/SAML or published SOC 2 (not listed on its security page)
Twist pricing
| Plan | Price | Unit | Notes |
|---|---|---|---|
| Free | 0 | per user/month | 1 month of history, 5 integrations, 5 GB storage, up to 500 internal and 500 guest accounts |
| Unlimited | 6 | per user/month | Full history, unlimited integrations and storage, priority support. The vendor page shows the euro symbol but a footnote says Unlimited prices are in USD; USD figure not confirmed |
| Enterprise | Contact support | For teams over 200 employees via support@twist.com |
The vendor page shows the EUR symbol for visitors in Germany and does not switch to USD. Downgrading hides older content but does not delete it.
What Twist really costs
- Per seat per month
- 6 on Unlimited (currency unconfirmed, see pricing.notes)
- Billing
- Monthly and annual.
- 20 users per year
- 20 x 6 x 12 = 1,440 per year if billed monthly at the listed 6; annual price not stated.
Twist features by buying criteria
| Criterion | What we found |
|---|---|
| Channels and threading | Channels organized by topic, every message in a thread. |
| Search and message history limits | Free: 1 month of history; Unlimited: full history. |
| App integrations and bots | Google Drive, GitHub, Zoom, Todoist, Zapier, Asana, Calendly listed; Free capped at 5 integrations. |
| Guest and external access | Free: guests free but see only last month; Unlimited: single-channel guests free, multi-channel guests billed as members. |
| Security and admin controls | Security page lists Google OAuth and email login, AWS hosting; no SSO, SOC 2 or audit logs mentioned. |
| Mobile app and frontline fit | Mobile apps exist; no frontline or shift features. |
| Pricing model and transparency | Per user, free tier plus one paid plan. |
| Target company size | Small teams; enterprise pricing for over 200 employees. |
What reviewers say about Twist
Praised for
- Clean, customizable interface.
- Threads keep topics organized for async work.
Themes paraphrased from public reviews on G2 and similar sites, not quotes.
What most Twist reviews leave out
- Free plan hides messages older than one month rather than deleting them; they return on upgrade.
- Multi-channel guests on Unlimited are billed like paid members while single-channel guests are free.
- Security page names no SOC 2, ISO, SSO or audit logs; hosting is AWS with no region stated.
- Enterprise pricing only for teams above 200 employees, via support.
Twist alternatives
SlackTeams wanting channel-based chat with a large app ecosystem.$8.75/user/month monthly, about $7.25/user/month billed annually (Pro)
MattermostOrganizations that must self-host or run air-gapped chat.Contact sales
Zoho CliqTeams already on Zoho apps (CRM, Projects, Workplace) that want chat inside that suite.Free; paid Standard plan (USD amount not verified)
FlockSmall teams (up to about 100 members) wanting low-cost chat with a free tier.Free (Starter); PRO price not shown on current page
ChantySmall teams wanting cheap per-user chat with tasks.Free up to 5 members; Business 3 EUR per user/month billed annually (EUR only)
ConnecteamFrontline and deskless teams needing scheduling, forms and chat in one mobile app.Free for up to 10 users; paid from $29/month (Basic, first 30 users) per hub
Sources
Every fact on this page comes from Twist's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.