Video Conferencing Software

RingCentral Video review

Video meetings and webinars from RingCentral, sold mostly as part of its business phone and messaging bundle.

Researched by Max Benz · Facts checked October 24, 2026 · How we research

RingCentral Video at a glance

Category
Video Conferencing Software
Starting price
Free (Video Pro); Pro+ about $10 per user per month billed annually per third-party report
Pricing model
per user
Public pricing
No
Free plan
Yes
Free trial
Yes
Contract
monthly or annual
G2 rating
4.2 (503 reviews)
Founded
1999
Headquarters
Belmont, California, USA
Employees
3,126 (August 2025)
Security
HITRUST, PCI DSS, SOC 2, SOC 3, GDPR, Cyber Essentials Plus, HIPAA

Who RingCentral Video is for

Choose RingCentral Video if

  • Companies already on RingCentral phone/messaging that want video in the same admin console.
  • Teams that want a free tier for occasional meetings.

Look elsewhere if

  • Buyers who only need standalone video and find bundle pricing too high.
  • Teams sensitive to lag and occasional app freezes reported in reviews.

RingCentral Video pricing

RingCentral Video plans as published on October 24, 2026
PlanPriceUnitNotes
Video ProFreeper userThird-party report (tech.co): up to 100 participants, 50-minute limit. Not confirmed by the vendor.
Video Pro+$10 annual / $15 monthlyper user per monthThird-party report (tech.co): 200 participants, 24-hour meetings. Not confirmed by the vendor.

The vendor pricing page shows the RingEX bundle only, 'save up to 33% by paying annually', 14-day free trial, add-ons such as AI Receptionist from $39 and Conversational Intelligence from $60 (USD, unit not stated). Video plan prices come from a third-party report (tech.co) and are not confirmed by the vendor.

What RingCentral Video really costs

Per seat per month
$10 (Pro+ annual, third-party report, unverified)
Billing
Monthly and annual.
Annual discount
About 33% vs monthly ($15 vs $10), third-party report.
20 users per year
20 x $10 x 12 = $2,400/year if the third-party Pro+ price holds.
Add-ons
AI Receptionist from $39; Conversational Intelligence from $60; Call Queues Booster $35; Business SMS Booster $25.

Cheaper per seat than RingCentral Video

  • Microsoft Teams$4.00 (Teams Essentials, paid yearly); $7.00 Business Basic paid yearly.
  • Google Meet$7 (Business Starter, annual commitment); $8.40 flexible monthly.

RingCentral Video features by buying criteria

RingCentral Video features, checked October 24, 2026
CriterionWhat we found
Pricing modelFree Video Pro plus paid Pro+; also bundled in RingEX phone plans.
Target company sizeSmall to enterprise, strongest where RingCentral phone is already used.
Participant and meeting length limitsThird-party: 100 participants/50 min free, 200/24 h Pro+ (not confirmed by the vendor)
Security and complianceTrust center lists HITRUST, PCI DSS, SOC 2, SOC 3, GDPR, Cyber Essentials Plus, HIPAA.
Recording and AI transcriptionAI call and meeting summaries listed as AI Assistant, depending on tier.

What reviewers say about RingCentral Video

Praised for

  • Quick setup.
  • Low lag in meetings.

Common complaints

  • Lag and app freezes.
  • Missing transcriptions and glitches.
  • Pricey versus Zoom and similar tools.
  • Support score lower than setup score.

Themes paraphrased from public reviews on G2 and similar sites, not quotes.

What most RingCentral Video reviews leave out

  • Video plan prices on the vendor site are folded into RingEX bundles, so standalone Video pricing is hard to confirm.
  • Add-ons like AI Receptionist (from $39) and Conversational Intelligence (from $60) are priced separately.
  • 14-day trial is limited to 20 phone lines and 2 desk phones, no SMS.
  • Trust center lists HITRUST and PCI DSS but not ISO 27001.

RingCentral Video alternatives

  • Zoom WorkplaceTeams whose main need is reliable video meetings with chat attached.
    $14.16 per user/month billed annually (Pro); $16.99 billed monthly
  • Microsoft TeamsOrganizations already on Microsoft 365 and Entra ID.
    $4.00/user/month paid yearly (Teams Essentials)
  • Cisco WebexEnterprises that want meetings plus calling and room hardware from one vendor.
    Free plan; paid tiers not verifiable from vendor (third-party lists Meet about $12 per user/month annual)
  • GoTo MeetingSmall and mid-size businesses that want per-organizer pricing instead of per-attendee.
    USD 12 per organizer/month billed annually (Professional)
  • Dialpad MeetingsTeams already buying Dialpad for calling that want meetings in the same app.
    $15 user/month (Dialpad Connect Standard)
  • Google MeetTeams already on Google Workspace that want meetings tied to Calendar and Gmail.
    $7 per user/month (Business Starter, annual commitment)

Sources

Every fact on this page comes from RingCentral Video's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.

Sources (5)
  1. vendor pricing page (ringcentral.com)
  2. trust center (ringcentral.com)
  3. tech.co
  4. g2.com
  5. founded 1999, HQ, employees (en.wikipedia.org)