POS Systems

Toast review

Restaurant-only POS and payments platform with its own hardware and tiered software plans, sold mostly on quote.

Researched by Max Benz · Facts checked October 24, 2026 · How we research

Toast at a glance

Category
POS Systems
Starting price
$0/month on pay-as-you-go Starter Kit; $69/month standard Point of Sale plan (per a Toast article)
Pricing model
per location
Public pricing
No
Free plan
No
Contract
About 2 years (third-party source)
G2 rating
4.2 (370 reviews)
Founded
2012
Headquarters
Boston, Massachusetts, US
Employees
5,700 (2024)
Funding or owner
Public (NYSE: TOST)

Who Toast is for

Choose Toast if

  • Restaurants, bars and cafes needing table service, kitchen display and online ordering.
  • Single-location operators who can use the Starter Kit.

Look elsewhere if

  • Retailers or service businesses (Toast is restaurant-focused)
  • Operators wanting to bring their own processor or avoid multi-year terms.

Toast pricing

Toast plans as published on October 24, 2026
PlanPriceUnitNotes
Pay-as-you-go tiers$0per monthThird-party (Korona POS): 3.09%/3.39%/3.69% + 15c for Basic/Core/Growth
Traditional tiers$69 / $219 / $578per monthThird-party (Korona POS): 2.49% + 15c each; about $1,024 one-time hardware

Toast does not publish full pricing. Tier figures are third-party and may be outdated. An $85/month inactivity fee may apply on pay-as-you-go (third-party).

What Toast really costs

Billing
Quote.
Renewal terms
Third-party: about 2-year term; verify.

Toast features by buying criteria

Toast features, checked October 24, 2026
CriterionWhat we found
Hardware and terminalsProprietary Toast terminals, handhelds, kitchen display and kiosks; tiered hardware bundle around $1,024 (third-party)
Payment processing termsToast Payments only; rates vary by plan and pay-as-you-go vs traditional.
Online and omnichannel salesCore and Growth add online ordering and loyalty (third-party)
Industry featuresRestaurant-specific: table service, kitchen display, online ordering.
Reporting and analyticsG2 reviewers flag missing reporting features.
Pricing modelSoftware tier plus processing percentage plus hardware.
Target company sizeSingle restaurants to multi-location groups.

What reviewers say about Toast

Praised for

  • User-friendly interface.

Common complaints

  • Customer support wait times.
  • Transaction and hardware costs.

Themes paraphrased from public reviews on G2 and similar sites, not quotes.

What most Toast reviews leave out

  • Pay-as-you-go ($0 software) trades monthly fees for higher processing percentages.
  • Reported contract length about 2 years (third-party, verify in order form)
  • Pricing is quote-based after a demo, so tier prices differ by source.

Toast alternatives

  • Square POSSingle-shop retailers and service businesses that want to start at $0 software.
    $0/month (Square for Retail Free)
  • CloverSmall restaurants and retailers wanting bundled hardware plus software.
    Varies by vertical; Standard bundle $130/month or $849 + $84.95/month (as listed by Clover)
  • LightspeedMulti-category retailers needing deeper inventory and reporting.
    Retail Basic $89/month billed annually or $109 monthly (third-party)
  • TouchBistroFull-service restaurants that want floor plan and tableside ordering on iPads.
    From $69/month (Point of Sale, hardware and payment processing extra)
  • Revel SystemsExisting Revel restaurant operators already on the platform.
    Contact sales
  • Epos NowSmall retail and hospitality shops wanting bundled hardware.
    $399 + $84/month (Epos Now US page)

Toast compared

Sources

Every fact on this page comes from Toast's own pricing, product or documentation pages, G2 and company records, checked on October 24, 2026. Unknown values are left out instead of estimated.

Sources (4)
  1. g2.com
  2. Third-party tier pricing (koronapos.com)
  3. Quote-based pricing note (erpresearch.com)
  4. founded 2012, HQ Boston, 5,700 employees (2024) (en.wikipedia.org)